Shipping Policy
Thank you for choosing our products! Here are the details regarding shipping.
1. Order Processing
Orders are dispatched twice per week from Belgium. Once dispatched, delivery typically takes 3 to 6 business days, depending on your local postal service. You will receive a shipping confirmation email with tracking information once your order has been sent. Please note that delivery times may vary due to factors beyond our control. For any questions or concerns, please contact our customer service team. Rest assured that once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. Thank you for your understanding and patience!
2. Shipping Methods
We offer various shipping methods at checkout, including standard, expedited, and overnight delivery. Shipping options may vary based on the delivery location.
3. Shipping Rates
Shipping rates are calculated based on the weight of the package and the destination. Free shipping may be available for orders that meet a specified minimum purchase amount.
4. Order Tracking
Once your order is shipped, a confirmation email with tracking information will be sent to you. You can track your package using the provided tracking number on our website or through the shipping carrier.
5. Lost or Damaged Packages
In the rare event of a lost or damaged package, please contact us, and we will assist in resolving the issue.
Thank you for choosing us!