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Privacy Policy

Last Updated: 17/04/2024

Thank you for choosing to shop with us for your skinc needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and purchase our Hemp products. By using our services, you agree to the practices described in this policy.

This online shop is registered under

BE 0790.204.362

a VAT registered company

Registered address: Avenue Louis Bertrand 102 , 1030 Bruxelles, Belgium.


1. Information We Collect:

We collect various types of information to provide you with a seamless shopping experience and improve our services:

1.1. Personal Information: When you create an account or place an order, we may collect your name, email address, shipping address, billing information, and phone number.

1.2. Transaction Information: We gather information about your purchases, including product details, order history, and payment information. Please note that we do not store your credit card details; all payment processing is conducted by third-party payment processors.

1.3. Communication Data: Any communications you have with our customer support, including emails or messages through our website, may be collected to assist you better.

1.4. Website Usage: We automatically collect data about your interaction with our website, such as your IP address, browser type, device information, and pages visited. This helps us enhance our website's functionality and user experience.

2. How We Use Your Information:

2.1. Order Fulfillment: We use your personal and transaction information to process and fulfill your orders, communicate shipping updates, and provide customer support.

2.2. Communication: We may use your contact details to send you transactional emails, order confirmations, and promotional materials related to our products and services. You can opt-out of marketing communications at any time.

2.3. Website Improvement: We analyze website usage data to understand user preferences and behaviors, which helps us enhance our website's design, content, and functionality.

3. Sharing Your Information:

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in various business operations, such as payment processing, shipping, and customer support. However, we ensure that these providers adhere to strict privacy and security standards.

3.2. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, as well as that of our customers or the public.

4. Your Privacy Choices:

4.1. Access and Update: You can access and update your personal information by logging into your account on our website.

4.2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting our customer support.

5. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking:

Our website may use cookies and tracking technologies to collect information about your browsing behavior. You can modify your browser settings to manage cookies and tracking preferences.

7. Children's Privacy:

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

If you have any questions or concerns regarding our Privacy Policy, please contact us at

By using our services, you consent to the terms outlined in this Privacy Policy.

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